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Contact Us

We’re here 7 days a week for advice on everything from sleep concerns to mattresses.

How Can We Help?

Contact Natural Form

Reach out to our Customer Experience team and we’ll get back to you as soon as possible. Leave your phone number for a call, otherwise we’ll email you promptly.

Calls are available 9:00 AM – 9:00 PM ET Mon – Fri. During periods of high volume, return emails and phone calls may take 1-2 business days.

Chat with us

For immediate assistance, reach out to us via chat! Real team members, available daily:
9:00 AM – 9:00 PM ET Mon – Fri

Headquarters now open

Please note: All visitors are required to wear face masks while visiting showroom.

450 Natural Form Way

Manchester Center, VT 05255

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Monday – Friday 8:00 – 5:00

Frequently asked questions

How long before I receive my order?

All Natural Form® mattresses are handmade for order.  So expect 3 to 5 working days before shipment.

How does the mattress delivery work?

We offer multiple types of delivery options to best fit your needs.  Standard shipping is included for free with your purchase price at the time of order. Additionally, you can choose White Glove Delivery ($379) and removal of your old mattress ($125) at an additional cost.  

 
How do you ship your products?

We ship our mattresses through LTL nationwide carriers and if applicable, coordinate White Glove Delivery through one of our partners.

Do you ship abroad?

Yes, we can ship worldwide, however we only cover shipping costs to the lower 48 US states.  We know that there is a great demand in many countries and are ready to serve you.  Please inquire to find out what additional freight charges will apply.

Have more questions?

Chat

Our topnotch customer service can help answer any questions you may have.

Talk to a friendly expert

Our friendly sleep experts can help you find the perfect mattress to match your needs.